Home remodeler in Portland, OR

What is the Remodeling Process?


At Conrad Construction we are remodeling specialists for residential and small commercial projects. We work with a variety of designers and architects. We also work with customer provided architects. Our process allows us to work directly with the architects during the pre-construction process and eliminate any design or build problems before pulling permits. Our team works with architects and designers to streamline the selection process and get a jump on ordering and scheduling. This collaborative approach reduces conflict and changes during the building process.

Remodeling has a lot of moving parts and we know it can be confusing and stressful. Ongoing project communications is key to reducing stress and is a feature of our process. The following is a description of the remodeling process from beginning to end when you work with us.

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Step 1
Conversation

In the first phase, we want to get to know you and introduce ourselves. This starts with the first phone call or email. We will start gathering information about you and the project your exploring. At the initial meeting, we will dig deep into your vision and make sure we have a complete grasp of what YOU want. We will discuss you budget and expectations in conjunction with your vision, as well as our payment structure and timelines. We will discuss schedules, your role in the project and what you can expect from us throughout the process. Throughout the meeting, we will be extremely honest. We will clearly lay out the good and fun parts along with the not so fun parts. We will leave you with a complete package of useful information to help you understand who we are, our process and how your specific project works.

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Step 2
The Professional Services Agreement (PSA)

Prior to entering into a Construction Agreement together there will be pre-construction processes for which there will be fees. These fees are separate from the construction contract. These pre-construction processes will be handled with what is called a Professional Services Agreement or PSA. Your PSA will usually include costs for doing a detailed estimate that assures you a quality, completed project at a guaranteed price. The PSA will usually cover design services and sometimes some demolition and discovery work if required to create a guaranteed project price for you. The PSA does not obligate you to enter into a Construction Agreement with us and you own the results of the design work covered by the PSA.

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Step 3
Project Development

With all or most of the results of the PSA work in hand we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We will go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications can be handled.

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Step 4
The Construction Agreement

We will now have all the information to provide a guaranteed price for your project, you will have signed off on the design and production plan. You have met your project manager and know who will be doing what to whom. We will provide an Agreement for our mutual signatures. We will go over and explain every deal of our straightforward Agreement.

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Step 5
Project Management

During the building phase we will handle all the details of ordering materials, scheduling, oversite, and coordination. Concurrently we will diligently keep you up to date on progress and issues.

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Step 6
In-Process Changes

With all or most of the results of the PSA work in hand we will meet with you to talk through the project. We will take all the time you want to be comfortable and confident. We will go over the scope of work, project plan, progress payments, timelines, logistics and concerns. You will meet your personal project manager and discuss how communications can be handled.

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Step 7
Project Completion

During this completion phase we will meticulously inspect to ensure that craftsmanship level have been maintained throughout the project. We will do a final review meeting with you to answer any operational questions regarding appliances, heating and cooling systems and any other operational questions. We will do a final clean up to the highest standards possible both within the project and anything on the property that we touched. We will set up with a document for you to list anything you might run across that was not done right. And finally, you will benefit from our industry leading three-year warranty on our work.

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Enjoy your transformed home and thank you for letting us be a part of your dreams!

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